Privacy Policy

Last updated: 27 October 2026

Autobids ("we", "our", "us") is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights.

1. Data we collect

• Account data: Name, email, phone, city, country.
• KYC documents: National ID, proof of address, banking details — required for verification.
• Transaction data: Bids, payments, deposits, offers.
• Vehicle data: Photos and details you submit for listings.
• Usage data: Pages visited, search queries, device type — collected via cookies and analytics.

2. How we use your data

• To operate the marketplace and process transactions.
• To verify your identity (KYC) as required by our policies.
• To send transactional notifications (bids, payments, offers).
• To improve the Platform through analytics.
• To comply with legal obligations.

3. Data sharing

We do not sell your personal data. We share data only:

• With the other party in a transaction (buyer/seller contact details after a sale).
• With payment processors to facilitate transactions.
• With authorities when required by Zimbabwean law.
• With service providers (hosting, email) under data processing agreements.

4. KYC documents

Identity documents are stored securely and used solely for verification purposes. They are retained for 5 years as required by anti-money laundering regulations, then securely deleted.

5. Cookies

We use essential cookies for session management and analytics cookies (Google Analytics 4) to understand Platform usage. You can opt out of analytics via your browser settings.

6. Data retention

Account data is retained while your account is active and for 3 years after closure. Transaction records are kept for 7 years for tax and legal compliance.

7. Your rights

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and data (subject to legal retention requirements).
• Opt out of marketing communications at any time.

8. Security

We use industry-standard encryption and security practices. However, no system is completely secure. Please use a strong, unique password for your account.

9. Contact

For privacy-related requests, contact us at our contact page or info@autobids.co.zw.